Privacy Policy

1. Who We Are

Data Controller: Iberia Estate
Website: https://iberiaestate.com
Registered address: C/ San Jose 3, Guardamar del Segura, 03140. Alicante. España.
Email: info@iberiaestate.com
Phone: +34 604421879

Iberia Estate operates as a real estate agency offering property sales, rentals, and related services in Spain.

2. What Personal Data We Collect and Why

We may collect and process the following personal data:

a) Contact and Enquiry Forms

When you contact us through forms, email, or phone, we may collect:

• Name and surname
• Email address
• Phone number
• Message content
• Property preferences or enquiry details

Purpose:

• To respond to enquiries
• To provide real estate services
• To manage client relationships

Legal basis:

• Your explicit consent
• Pre-contractual measures at your request

b) Property Viewing & Client Management

If you become a client, we may process:

• Identification data
• Contact details
• Property requirements
• Transaction-related information

Purpose:

• Property matching
• Viewings and negotiations
• Legal and contractual obligations

Legal basis:

• Contract performance
• Legal obligations

c) Comments

When visitors leave comments on the site, we collect:

• Data shown in the comments form
• IP address
• Browser user agent string

This helps spam detection and website security.

An anonymized hash of your email address may be sent to the Gravatar service.
Gravatar’s privacy policy: https://automattic.com/privacy/

d) Media Uploads

If you upload images, avoid including embedded location data (EXIF GPS). Visitors may download and extract such data.

3. Cookies

Our website uses cookies to ensure proper functionality and improve user experience.

Types of cookies used:

• Technical cookies: Necessary for website operation
• Preference cookies: Remember user settings
• Analytics cookies: Measure website usage (only with consent)

You can manage or withdraw cookie consent at any time via our Cookie Policy.

4. Embedded Content from Other Websites

Pages may include embedded content (videos, maps, listings, etc.). Embedded content behaves as if you visited the external website directly.

These third-party websites may:

• Collect data
• Use cookies
• Track interaction

We recommend reviewing their privacy policies.

5. Who We Share Your Data With

We do not sell personal data.

Your data may be shared with:

• IT and hosting providers
• Email and CRM services
• Legal, tax, or administrative authorities when required by law

All service providers comply with GDPR and sign data-processing agreements.

6. International Data Transfers

If data is transferred outside the EU (e.g. cloud or email services), we ensure:

• Adequate protection mechanisms
• Standard Contractual Clauses (SCCs) where required

7. How Long We Retain Your Data

• Enquiry data: up to 12 months after last contact
• Client data: for the duration of the relationship and legally required periods
• Comments: retained indefinitely unless deletion is requested
• Administrative and legal data: as required by law

8. Your Data Protection Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability

To exercise your rights, contact us at: [info@eberiaestate.com]

If you believe your rights have been violated, you may file a complaint with:

Agencia Española de Protección de Datos (AEPD)
https://www.aepd.es

9. Automated Decision-Making

We do not carry out automated decision-making or profiling with legal effects.

10. Security Measures

We apply appropriate technical and organizational measures to protect personal data against:

• Unauthorized access
• Loss
• Misuse
• Disclosure

11. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Updates will be published on this page.